Cambodia Post goes e-commerce

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Cambodia’s state postal service together with a Chinese company and a local startup created a new e-commerce joint venture that plans to launch an online platform by early 2018, according to the Phnom Penh Post.

The new venture is called Cambodia Post eSolution Co Ltd, whereby Cambodia Post holds a ten-per cent stake, Chinese firm ZVS Investment Co Ltd 50 per cent and domestic tech company Paxxa Mobile Solutions Co Ltd 40 per cent.

The joint venture is set to develop a platform for e-commerce, as well as e-payments and online courier services in order to tap new revenue flows for Cambodia Post at a time when online and mobile commerce is a growing business opportunity on top of conventional postal services, both in logistics and retail.

The Internet platform will be open to local businesses to offer their products and services. At the beginning, listing on the site will be free. Orders will be delivered by Cambodia Post’s package delivery services to benefit from the new service.

Observers say that the move towards e-commerce by Cambodia Post is a promising step, but the company’s post and parcel service, which has been notoriously unreliable in the past, is in need of improvement. Cambodia has a confusing address and postal code system and sometimes no numbered street addresses – which leads to private post oftentimes remaining undelivered or having to be searched for with Cambodia Post’s new tracking service. Many residents have turned to rent post office boxes instead.

So far, recommendations are to use Cambodia Post only for domestic and uncritical mailings and not for goods of any value or urgency. For international parcels and larger, valuable items, it is still recommended to use only insured mailings with multinational providers such as FedEx, TNT, UPS or DHL which all have local franchises in Cambodia.

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Reading Time: 2 minutes

Cambodia’s state postal service together with a Chinese company and a local startup created a new e-commerce joint venture that plans to launch an online platform by early 2018, according to the Phnom Penh Post.

Reading Time: 2 minutes

Cambodia’s state postal service together with a Chinese company and a local startup created a new e-commerce joint venture that plans to launch an online platform by early 2018, according to the Phnom Penh Post.

The new venture is called Cambodia Post eSolution Co Ltd, whereby Cambodia Post holds a ten-per cent stake, Chinese firm ZVS Investment Co Ltd 50 per cent and domestic tech company Paxxa Mobile Solutions Co Ltd 40 per cent.

The joint venture is set to develop a platform for e-commerce, as well as e-payments and online courier services in order to tap new revenue flows for Cambodia Post at a time when online and mobile commerce is a growing business opportunity on top of conventional postal services, both in logistics and retail.

The Internet platform will be open to local businesses to offer their products and services. At the beginning, listing on the site will be free. Orders will be delivered by Cambodia Post’s package delivery services to benefit from the new service.

Observers say that the move towards e-commerce by Cambodia Post is a promising step, but the company’s post and parcel service, which has been notoriously unreliable in the past, is in need of improvement. Cambodia has a confusing address and postal code system and sometimes no numbered street addresses – which leads to private post oftentimes remaining undelivered or having to be searched for with Cambodia Post’s new tracking service. Many residents have turned to rent post office boxes instead.

So far, recommendations are to use Cambodia Post only for domestic and uncritical mailings and not for goods of any value or urgency. For international parcels and larger, valuable items, it is still recommended to use only insured mailings with multinational providers such as FedEx, TNT, UPS or DHL which all have local franchises in Cambodia.

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