Manila airport rated world’s worst again

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NAIAThe Ninoy Aquino International Airport (NAIA) Terminal 1 was once again voted as Asia’s and world’s worst airport for this year in a survey conducted by a website after it has been “awarded” first place already in 2011.

The website The Guide to Sleeping in Airports based the results on user votes in its site poll and survey between September 2012 to August 2013.

The Sleeping In Airports community voted NAIA as the worst airport for comfort, amenities and overall experience.

“When selecting an airport to declare as the ‘worst,’ travelers were asked to consider the four C’s: Comfort, conveniences, cleanliness, and customer service,” it said.

One of the passengers of NAIA Terminal 1 commented, “Most other countries will at least try to do their best to make their main international airport look at least a bit presentable, realising that it’s the main gateway for foreign visitors into and out of the country, but at this airport everything seems to have been done to make the experience as horrible as possible.”

Other reviews said there were dilapidated facilities, unreliable airport staff, dishonest taxi drivers, long waits and impolite officials.

Philippine airports officials made clear that the airport has gone over its limit. Last year alone, 8.1 million passengers were welcomed at the airport even though the facility was only built to hold only 6.5 million flyers. Terminal 1 is one of the oldest terminals around and has been there for over three decades.

The Philippine government has pledged $58 million in restoration funds for the terminal. In addition to the proposed improvement, they hope to move three million passengers to a new terminal, once it is built.

The ranking in detail:

Ten Worst Airports globally in 2013:

  1. Manila NAIA (Terminal 1)
  2. Bergamo
  3. Calcutta
  4. Islamabad
  5. Paris Beauvais
  6. Chennai
  7. Frankfurt Hahn
  8. Mumbai
  9. Rome Fiumicino
  10. Los Angeles

Ten Worst Airports in Asia

  1. Manila NAIA (Terminal 1)
  2. Calcutta
  3. Islamabad
  4. Chennai
  5. Mumbai
  6. Jakarta
  7. Kuala Lumpur LCCT
  8. Hanoi
  9. Denpasar
  10. Bangalore

Ten Best Airports globally

  1. Singapore Changi
  2. Seoul Incheon
  3. Amsterdam
  4. Hong Kong
  5. Helsinki Vantaa
  6. Munich
  7. Zurich
  8. Kuala Lumpur International Airport
  9. Vancouver
  10. Frankfurt am Main
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Reading Time: 2 minutes

The Ninoy Aquino International Airport (NAIA) Terminal 1 was once again voted as Asia’s and world’s worst airport for this year in a survey conducted by a website after it has been “awarded” first place already in 2011.

Reading Time: 2 minutes

NAIAThe Ninoy Aquino International Airport (NAIA) Terminal 1 was once again voted as Asia’s and world’s worst airport for this year in a survey conducted by a website after it has been “awarded” first place already in 2011.

The website The Guide to Sleeping in Airports based the results on user votes in its site poll and survey between September 2012 to August 2013.

The Sleeping In Airports community voted NAIA as the worst airport for comfort, amenities and overall experience.

“When selecting an airport to declare as the ‘worst,’ travelers were asked to consider the four C’s: Comfort, conveniences, cleanliness, and customer service,” it said.

One of the passengers of NAIA Terminal 1 commented, “Most other countries will at least try to do their best to make their main international airport look at least a bit presentable, realising that it’s the main gateway for foreign visitors into and out of the country, but at this airport everything seems to have been done to make the experience as horrible as possible.”

Other reviews said there were dilapidated facilities, unreliable airport staff, dishonest taxi drivers, long waits and impolite officials.

Philippine airports officials made clear that the airport has gone over its limit. Last year alone, 8.1 million passengers were welcomed at the airport even though the facility was only built to hold only 6.5 million flyers. Terminal 1 is one of the oldest terminals around and has been there for over three decades.

The Philippine government has pledged $58 million in restoration funds for the terminal. In addition to the proposed improvement, they hope to move three million passengers to a new terminal, once it is built.

The ranking in detail:

Ten Worst Airports globally in 2013:

  1. Manila NAIA (Terminal 1)
  2. Bergamo
  3. Calcutta
  4. Islamabad
  5. Paris Beauvais
  6. Chennai
  7. Frankfurt Hahn
  8. Mumbai
  9. Rome Fiumicino
  10. Los Angeles

Ten Worst Airports in Asia

  1. Manila NAIA (Terminal 1)
  2. Calcutta
  3. Islamabad
  4. Chennai
  5. Mumbai
  6. Jakarta
  7. Kuala Lumpur LCCT
  8. Hanoi
  9. Denpasar
  10. Bangalore

Ten Best Airports globally

  1. Singapore Changi
  2. Seoul Incheon
  3. Amsterdam
  4. Hong Kong
  5. Helsinki Vantaa
  6. Munich
  7. Zurich
  8. Kuala Lumpur International Airport
  9. Vancouver
  10. Frankfurt am Main
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