Philippine outsourcing industry bouncing back

The Philippine labour department said it was optimistic that the country’s business process outsourcing (BPO) industry will come on its feet again as the world grapples with the Covid-19 crisis and a looming global recession.

The agency said this optimism followed a meeting with BPO industry leaders wherein they noted the sector keeps providing work opportunities amid the pandemic.

According to labour secretary Silvestre Bello, the pandemic and the subsequent global recession will force the West to offshore more jobs in the industry, a good size of which will go to the Philippines, particularly Clark, Cebu and Metro Manila.

“We received information that some big companies have already given notice for their requirements, one of which needing at least 4,000 seats to be filled up before September,” Bello said.

The labour chief’s optimism was confirmed by Rey Untal, president and chief executive officer of the IT Business Process Association of the Philippines, who said companies continue to hire to fill the demand of the industry.

BPO industry employs more than 1.3 million in the Philippines

The association, which counts the biggest players in the country among its more than 300 members, is the enabling body for the industry in the Philippines which employs over 1.3 million employees.

Untal said his group is taking the initiative to intervene and discuss the issues raised by the workers with the country heads of concerned BPO companies.

Business process outsourcing companies are among the establishments that were allowed to operate under both enhanced and general community quarantine provided they make available temporary accommodation and shuttle services for on-site workers or alternative working arrangements such as working from home.



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The Philippine labour department said it was optimistic that the country’s business process outsourcing (BPO) industry will come on its feet again as the world grapples with the Covid-19 crisis and a looming global recession. The agency said this optimism followed a meeting with BPO industry leaders wherein they noted the sector keeps providing work opportunities amid the pandemic. According to labour secretary Silvestre Bello, the pandemic and the subsequent global recession will force the West to offshore more jobs in the industry, a good size of which will go to the Philippines, particularly Clark, Cebu and Metro Manila. “We...

The Philippine labour department said it was optimistic that the country’s business process outsourcing (BPO) industry will come on its feet again as the world grapples with the Covid-19 crisis and a looming global recession.

The agency said this optimism followed a meeting with BPO industry leaders wherein they noted the sector keeps providing work opportunities amid the pandemic.

According to labour secretary Silvestre Bello, the pandemic and the subsequent global recession will force the West to offshore more jobs in the industry, a good size of which will go to the Philippines, particularly Clark, Cebu and Metro Manila.

“We received information that some big companies have already given notice for their requirements, one of which needing at least 4,000 seats to be filled up before September,” Bello said.

The labour chief’s optimism was confirmed by Rey Untal, president and chief executive officer of the IT Business Process Association of the Philippines, who said companies continue to hire to fill the demand of the industry.

BPO industry employs more than 1.3 million in the Philippines

The association, which counts the biggest players in the country among its more than 300 members, is the enabling body for the industry in the Philippines which employs over 1.3 million employees.

Untal said his group is taking the initiative to intervene and discuss the issues raised by the workers with the country heads of concerned BPO companies.

Business process outsourcing companies are among the establishments that were allowed to operate under both enhanced and general community quarantine provided they make available temporary accommodation and shuttle services for on-site workers or alternative working arrangements such as working from home.



Support ASEAN news

Investvine has been a consistent voice in ASEAN news for more than a decade. From breaking news to exclusive interviews with key ASEAN leaders, we have brought you factual and engaging reports – the stories that matter, free of charge.

Like many news organisations, we are striving to survive in an age of reduced advertising and biased journalism. Our mission is to rise above today’s challenges and chart tomorrow’s world with clear, dependable reporting.

Support us now with a donation of your choosing. Your contribution will help us shine a light on important ASEAN stories, reach more people and lift the manifold voices of this dynamic, influential region.

$
Personal Info

Donation Total: $10.00

 

 

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